Repair Service
Prima Instrument Analytica is an authorized agent and distributor of Systec, Ametek-Mocon (Dansensor), Miele Professional, Berner, Dueperthal, Ebro, Euromex, Tescan and ADInstrument.
And we also provide other general products.
We provide after-sales service for repair and calibration, with experienced service personnel. And also fully supported by our principals.
We are ready to provide :
- Technical consultation according to your needs.
- Repair solutions for your machine or device that is having problems.
- Providing of genuine spare parts (original) from our manufacturer / principle.
- Calibrate your instrument to ensure accuracy in its readings.
- Qualification or Validation of machines / devices that are critical to you according to your regulations.
Service facilities that we can provide are services at our Service Center, services at your place or On-site Service, Calibration and Qualification / Validation.
For more information, here is a list of our services :
Service Center
Our Service Center is equipped with supporting facilities and equipment to carry out repairs, especially for units / tools that can be brought / sent to our place in Jakarta.
And specifically for repairs of Ebro manufacturer validation equipment at an advanced level, it will be sent to the Ebro Service Center in Singapore or Germany.
On-site Service
Our service team is ready to provide service for visits to your place, whether for survey, installation, training, repair, or calibration or validation purposes.
Don’t hesistate to contact our customer service for service request here!